Lutheran Federal Credit Union

Thank you for choosing Lutheran Federal Credit Union. At Lutheran FCU, we build a personal connection with our member's best interest in mind.

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Home Disclosure Acceptance

Disclosure

Consent to Receive Credit Union Electronic Disclosures

DISCLOSURE REQUIRED BY FEDERAL LAW

Please read this ELECTRONIC SIGNATURE ACT DISCLOSURE

The terms "We", "Us", "Our", and "Credit Union" refer to Lutheran Federal Credit Union, and "You", "Your", and "Yourself" refer to each person applying for electronic delivery. This Electronic Signature Act ("E-Sign Act") Disclosure applies to all electronic communications between You and Us. When you consent to this disclosure, you agree to the following terms and conditions.

Documents Sent Electronically

We will provide You all documents used by us in the course of business in an electronic format. At any time, You may opt to receive these documents in paper form. The Documents that will be sent electronically include, but are not limited to, the following:

  • Account Statements
  • Other communication for important Notices, Disclosures, and/or Product and Service announcements from Us
  • Loan Documents
  • Credit Card Statements
  • Auto Loan Statements
  • Mortgage Loan Statements
  • Secured Loan Statements

Authorization

You must sign up for Online Home Banking and eStatements to receive the Documents electronically. You must also provide and maintain a valid email address at all times and You must contact Us when You change your email address. Invalid email addresses may be grounds for revoking electronic delivery of the Documents.

Electronic Notification

When We deliver the Documents electronically, We will notify You with the email address We have on file. The notice will only inform You of its availability. Please login to Lutheran Federal’s Online Home Banking or directly into the eStatement portal to access the documents.

You may update your email address by speaking to a Lutheran Federal team member at the branch or through Online Home Banking. We apologize but we are unable to change an email address through an unsecure email correspondence.

Consent to Withdrawal

At any time, You may withdraw Your consent to the electronic delivery of Your Documents. Please contact us at 877-737-3576, or email us at operations@luthernfcu.org and ask to change your statements back to paper delivery.

At Our discretion We may consider an invalid email address, even if valid before, as a withdrawal of consent.

We will not charge You a fee to process Your withdrawal of consent, but We may take a reasonable amount of time to process Your request.

Updated Records

You are solely responsible for providing, maintaining, and updating your contact information and other information pertaining to this Disclosure current with us. You may contact Us to update this information.

Hardware and Software Requirements

Prior to accepting the electronic delivery of disclosures, you should verify that you have the required hardware and software necessary to access and retain Documents and Disclosures in and electronic format.

You will need:

  • Internet access
  • A computer and internet browser that supports 128-bit encryption
  • A printer connected to your computer, or
  • Sufficient hard drive space or other media (e.g. USB drive or CD) if you plan to download and save documents and disclosures in electronic format
  • The most up-to-date version of Adobe Reader, which can be downloaded free from get.adobe.com/reader

We may revise hardware and software requirements from time to time as necessary, and if there is a chance that the changes may impact your ability to access the documents we will notify you of these changes 30 days in advance and provide you an opportunity to change your method of receiving disclosures.

Paper Copies

We are not obligated to provide You a copy of the Documents authorized to be sent electronically. However, We reserve the right to send you paper copies at Our discretion. At your request, paper documents can be sent and a $10.00 cost recovery charge will be assessed.

If you would like paper copies without revoking Your authorization to electronic delivery, You may either print the Document Yourself, of You may request them directly from Us. We may charge a fee for paper copies. Please see the account fee disclosure.

Communications in Writing

In accordance with the E-Sign Act, electronic communications of the Documents will be considered "in writing" for the purposes of other federal and state laws.

E-Sign Act

Your consent to the electronic delivery of the Documents falls under the jurisdiction of the E-Sign Act, and that We and You intend to comply to the fullest extent possible.

Termination

At Our discretion and if deemed necessary or appropriate, We may terminate Your consent for electronic delivery of the Documents. If such action is taken We will provide You a notice of termination.

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